

If you install a new USB device and Mac OS does not detect it, you can complete the following tests to identify the issue: Click About This Mac > More Info > System Report.In the top-left of the screen, click the Apple icon.To open System Information, complete the following: You can find the name of the chipset by navigating to, searching for the product ID, and clicking the Technical Specifications tab. The USB device is displayed in System Information, under the name of the chipset.


Examples of appropriate headings for a USB video adapter include "USB without the driver installed" or "Graphics and Displays". Once you get the hang of how it works, you’ll be able to do it naturally without giving it much thought.To determine if Mac OS detects your USB device, you need to open System Information on your computer to see if your USB device is listed under the appropriate heading or is listed with an error (for example, "Device has not been configured"). When you eject the drive later, the shortcut will stay on your dock and will work the next time you plug in the drive.Īs you explore your Mac more, you may discover even more ways to copy files to a USB drive. If you want to copy files to it, you can drag them directly to the USB drive’s icon in your dock.

In the General tab, place a check mark beside “External disks” in the “Show these items on the desktop” area. To see the icon there, focus on Finder, then select File > Preferences in the menu bar.
